Government continues to take a tough stand on the username feature; after WhatsApp, two more apps have been issued notices

The government’s strict stance on the username feature continues. After sending a notice to WhatsApp, the IT Ministry has now issued notices to Telegram and Signal as well. Questioning their existing username feature, it has been asked how these platforms are handling cases related to fraud and use of fake identities. According to sources, in the notice sent to Telegram, the government has asked why they should be allowed to retain the username feature. On Wednesday, the central government issued a notice to Meta regarding WhatsApp's username feature. It expressed concern that this feature could significantly increase online fraud, phishing, 'digital arrest' scams and attacks using fake identities. This is making it easier for malicious entities to contact and send messages.

What did the government say?

The government also asked Meta why it should not take action against the feature under the Information Technology Act and rules if the feature could lead to increased cybercrime. The central government also reminded that WhatsApp, being a large social media company, is obliged to comply with its due diligence responsibilities under the Information Technology Act and rules. In a statement on Wednesday, WhatsApp defended the feature and said that it already has security measures in place to prevent scams and fake identities and ensure the safety of its users.

India is WhatsApp's largest market, with over 500 million users. Its user base far exceeds that of Telegram, which has been under regulatory scrutiny in India for the past month due to fraud, fake identities, and other issues. The Indian government had banned Telegram and its related web services until June 22 following allegations that the platform failed to prevent the leak of information related to medical entrance exams and fake NEET exam papers, misleading content, and online fraudulent practices. However, the messaging platform has resumed operations in India after a week-long government ban.

PC: TV9