The government has made it mandatory for LPG consumers to complete electronic Know Your Customer (e-KYC) verification in order to continue receiving cooking gas subsidies. This step is aimed at ensuring that financial benefits reach genuine beneficiaries directly and without delays. Customers who fail to complete the verification process within the stipulated time may see their subsidy payments halted, although their gas supply itself will not be discontinued.

Why e-KYC Is Important for LPG Users

Liquefied Petroleum Gas (LPG) is an essential household utility used daily for cooking, and government subsidies help make it more affordable for millions of families. To prevent misuse and ensure transparency, authorities now require customers to link their gas connection with their Aadhaar number through e-KYC verification. This process confirms the identity of the consumer and helps the system transfer subsidy funds directly to the correct bank account.

Officials emphasize that this measure strengthens the subsidy distribution system by eliminating duplicate or fraudulent connections. It also improves efficiency by ensuring that financial assistance reaches only eligible beneficiaries.

Complete the Process From Your Phone

Many people assume that they must visit their local gas agency and stand in long queues to complete e-KYC. However, the process has now been simplified and can be done from home using a smartphone in just a few minutes. This digital option is particularly helpful for those who cannot easily travel due to work schedules, health reasons, or distance from service centers.

Step-by-Step Mobile e-KYC Process

To complete e-KYC using your phone, you need to download the official mobile application of your LPG provider, such as Indane, HP Gas, or Bharat Gas. You must also install the Aadhaar Face RD app on your device, which enables secure facial verification.

After opening the gas company’s app, enter the required details related to your connection and Aadhaar number. The app will then prompt you to verify your identity through facial recognition. Once your face is scanned and matched with Aadhaar records, the e-KYC process is completed successfully.

Use the Official Website for Quick Access

Consumers can also initiate the verification process through the official government portal dedicated to LPG e-KYC services. The page provides a QR code that can be scanned to quickly access the verification interface. This method is secure and ensures that your information is transmitted directly to authorized government systems.

It is important to ensure that your mobile number is already linked with your Aadhaar card, as verification codes and confirmations may be sent to that number during the process.

Special Note for Ujjwala Scheme Beneficiaries

Those who received LPG connections under the Pradhan Mantri Ujjwala Yojana should pay particular attention to completing e-KYC. According to current guidelines, beneficiaries must complete verification to continue receiving the subsidy amount provided on specific cylinders. Failure to do so could stop subsidy payments after a certain number of refills, though cylinder delivery will continue at market price.

Benefits of Completing e-KYC

The biggest advantage of completing e-KYC is uninterrupted subsidy payments. Once verification is done, eligible consumers can continue receiving financial assistance directly in their bank accounts without delays. The system also becomes more reliable and transparent, helping authorities track distribution and prevent misuse.

In addition, digital verification reduces paperwork and saves time, making it easier for citizens to manage their government-linked services from home.

Where to Get Help if Needed

If you face difficulties using a smartphone or navigating the app, you can visit your nearest LPG distributor or agency for assistance. Customer support is also available through the official helpline number 1800-2333-555, where trained representatives can guide you through the process step by step.

Final Advice

Consumers are advised not to wait until subsidies stop before taking action. Completing e-KYC is quick, secure, and essential for continuing benefits. By finishing the process now and informing family members or friends about it, you can ensure that no eligible household misses out on government support.